Thursday, July 4, 2013

Issues in configuring CRM 2011 outlook plugin for Windows 8 machine

I have faced issues while installing Microsoft CRM 2011 Outllook  plugin for Windows 8 machines.
I have fixed the issues at last of investigating much.

Following steps may help someone who come into the same issue.

1. First look whether the Windows Identity Foundation is Enabled or not.
    If not Enable it and install the plugin.

2. Now if Step 1 didn't resolve the issue.
   then 

Reason for this failure:

Mismatched versions of SQL SERVER COMPACT EDITION( SQLSERVER CE).

Required version of SQL SERVER COMPACT EDITION( SQLSERVER CE) is 8082.


STEPS :

1. Uninstall Microsoft SQL Server Compact Edition 32 bit (and x64 bit one if it's also installed) from Add/Remove Programs Note: SQL CE is different from SQL server.Please uninstall both 32 bit and 64 bit of SQL Server Compact Edition if exists.

2. After un-installing SQL Server Compact Edition 32 bit and 64 bit( if exists) -- Uninstall CRM client for Outlook from Control Panel( Mandatory)​

3. Install CRM client. This will also install all pre-requisites with correct versions SQL Server Compact Edition 32 bit and 64 bit, including SQL Server Compact Edition.


Following snapshot below shows the right sql server versions in Control Panel after successful installation of the CRM client.

common1.png


How to configure after the successful installation ?

Note: Please close the Outlook while configuration happens.

Hope this helps...

Happy Journey towards CRM 2011....................

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